Refund policy
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will assess the issue and work to resolve it as quickly as possible.
Returns
We offer a 30-day return policy only for items that are damaged or incorrect upon arrival. This means you have 30 days from the date of receipt to request a return.
To be eligible for a return, the item must be:
• In its original condition (unworn, unused, with tags, and in its original packaging).
• Accompanied by a receipt or proof of purchase.
Unfortunately, we do not accept returns for:
- Change of mind purchases.
- Sale items or gift cards.
How to Initiate a Return
To start a return, please email us at shariahcollections@gmail.com. Once your return is approved, we will provide:
- A return shipping label.
- Instructions on how and where to send your package.
Please note: Items sent back without prior approval will not be accepted.
Refund Process
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at shariahcollections@gmail.com
For any further questions, feel free to reach out to us at shariahcollections@gmail.com